VSD - Snowplow event to track users engagement by measuring "clicks per metric"
Problem to solve
To build successful product, we need to understand the usage patterns of the new page. Currently, for the new Value Stream Dashboard we only have verbal feedback from field and customers, and we need quantitative feedback to make data-driven decisions about our next steps.
Proposal
Once we have the usage tracking #384010 (closed) will be completed.
- Adding Snowplow events to measure drill down clicks per each VSD metrics.
- As recommended here, use one of the fields/columns in the structured event schema.
- Count unique users clicking.
- Count total users clicking.
- Time frame: monthly
- name: metrics_comparison_clicks_monthly
- The VSD metrics list can be found here.
- Service Ping is out of scope from this issue.
Success Criteria
Identify what drill-down users find useful and returning to it frequently, by adding this tables to Sisense:
Count type | metric_name drill-down | May | June | July |
---|---|---|---|---|
unique users clicking | Deployment Frequency | |||
unique users clicking | Lead Time for Changes | |||
unique users clicking | Time to Restore Service | |||
unique users clicking | Change Failure Rate | |||
unique users clicking | Lead time | |||
unique users clicking | Cycle time | |||
unique users clicking | New issues | |||
unique users clicking | Deploys | |||
total users clicking | Deployment Frequency | |||
total users clicking | Lead Time for Changes | |||
total users clicking | Time to Restore Service | |||
total users clicking | Change Failure Rate | |||
total users clicking | Lead time | |||
total users clicking | Cycle time | |||
total users clicking | New issues | |||
total users clicking | Deploys |
Old Proposal
Click to expand
1. Adding Service Ping instrumentation to measure drill down clicks per each VSD metrics. 2. Count unique users clicking. 3. Count total users clicking. 4. Following this recommendation instrument the clicks also on Snowplow. 5. Time frame: monthly 6. name: metrics_comparison_clicks_monthly 7. The VSD metrics list can be found here.Edited by Haim Snir