[AI pattern] Feature discovery moments AI features
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Context
This issue explores defining an AI pattern for discoverability of AI features.
Problem to solve
AI features are not consistently signaled in the product. Most AI features do not have feature discovery. Those that do have feature discovery use different UI elements and UI copy.
Vision
User
- Aware of new feature because it’s signaled in the app
- Enticed to use feature because of value proposition
- Guided to the “happy path” by educating what the feature is capable of
GitLab staff
- Reduce effort to add feature discovery moments, make it more likely that these are implemented via:
- A library of design components (sticker sheet, examples...)
- Guidelines about UI elements, logic, value proposition
Gitlab (organization)
- GitLab Duo is seen a unified product through consistency in design
- Higher engagement and satisfaction with AI features
Output of this issue
The output of this issue will likely not be limited to AI features. I expect the output will be an expansion of the guidelines on feature discovery in Pajamas.
Rough plan
- Audit past work on feature discovery
- Identify gaps in existing guidance
- Design solution(s) for feature onboarding
- UX test solutions
- Document findings
Related work
Research
- https://gitlab.com/gitlab-org/ux-research/-/issues/2636#note_1636412793
- How users and admins learn about changes to product
- Breaking changes
Design
- Develop a standard onboarding pattern for GitLa... (#460072 - closed)
- Design proposal for Feature Discovery Moments (#386608 - closed)
- https://gitlab.com/gitlab-org/gitlab-design/-/issues/2022/+
- Inventory for Feature Discovery Moments and Cre... (#333005 - closed)
- https://gitlab.com/gitlab-org/ux-research/-/issues/2087+
- Design: Feature Discovery Moments for the CI/CD... (#430977 - closed)
- Add the Hotspot component (gitlab-org/gitlab-services/design.gitlab.com#535)
Edited by 🤖 GitLab Bot 🤖
