Need method to share self-managed license with other smaller instances
Release notes
Problem to solve
Making it easier for customers to manage multiple instances where the user base is not fully encompassed within both instances -- that is some users in the smaller instance are not in the largest instance.
Intended users
User experience goal
Currently, the only option is for the customer to share their single, large license with a sub-group running a separate instance. But they have to manually reconcile which users overlap and which so not to ensure they maintain license compliance.
Proposal
We need a method for system administrators to track users across instances, even when the smaller instances are not on a connected network with the 'main' instance.
Further details
Here are the main use cases:
# | Description | Current Disposition |
---|---|---|
1. | All users on smaller instance are also in the main instance | covered by current use case |
2. | No users on smaller instance are also in the main instance | need method to break off a piece of the larger license to give to the smaller instance |
3. | Some, but not all users on smaller instance are also in the main instance | this is an issue that needs a solution |
These use cases apply also in the following scenarios:
- Smaller instance is on the same network as the main instance and all emails of users match
- Smaller instance is not on the same network as the main instance and all emails of users match
- Smaller instance is on the same network as the main instance and emails of users do not match
- Smaller instance is not on the same network as the main instance and emails of do not users match
Permissions and Security
The permissions to manage license should be limited to Administrators/owners
Documentation
Availability & Testing
Available Tier
- Premium/Silver
What does success look like, and how can we measure that?
Success is providing a way within the main instance to manage the smaller instances and 'carve' out a portion of the larger instances' license file to distribute to the smaller instances so that no users are double counted or not counted at all.