Links element in sidebar
Problem to solve
Links as comments will notify all participants on an issue and in many cases the participants cannot see the content of the link. One example is how support will link to their internal Zendesk here at Gitlab, which has been reported as being viewed as spam.
This proposal is to include an optional "Links" or "Related links" field in the issues sidebar.
Intended users
User personas
Further details
Proposal
Customers could use this field to display relevant links. Links could be to internal support channels, blog posts, documentation as well as non-integrated applications such as JIRA and Jenkins.
The field could also aggregate all links shared in comments for quick reference.
Permissions and Security
Documentation
Testing
Frontend / cross browser testing would be required