Send plain text counterpart when using Service Desk email template
Problem to solve
Service Desk, like all features that produce email on GitLab, adds a plain text counterpart emails to accommodate text-only clients and automated/programmable use cases.
However, when a custom new_note.md
template is configured only a HTML version is sent.
Proposal
Render a plain text counterpart when generate all Service Desk emails.
Further details
The new section should look something like:
----==_mimepart_5f71ab4eddc03_83fb796b13f7c83113
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit
New response for issue #7:
Author: John Hope
[Note template text]
[Note text]
Permissions and Security
No change
Documentation
No new documentation required