Incident list MVC
Problem to solve
As a responder responsible for maintaining the availability and reliability of services for customers, you want the ability to view a list of your active incidents to make sure on-going problems are being responded to so that your team can meet their SLOs. In GitLab 13.3, there is now a dedicated list to triage Incidents.
Intended users
User experience goal
Surface incidents independently of issues to allow for more quickly triaging incidents.
Proposal
Add Incidents as a left-hand nav item under Operations. Display a plain text table of Incidents including the following columns: Incident, Date created, Assignee.
Here is a visual of what we will be iterating towards:
Additional details:
- We can utilize the empty table as the empty state for a first pass. We will design a more fully functional empty state as part of #229636 (closed)
- Since we are implementing column sort separately, the default sort order will be date created, following what's been done on the issue list page.
Further details
This work supports the Incident Management direction.
Permissions and Security
Documentation
Availability & Testing
What does success look like, and how can we measure that?
What is the type of buyer?
Is this a cross-stage feature?
Links / references
Edited by Sarah Waldner