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Empty State for the Incident list

Problem to solve

Intended users

User experience goal

Users are presented with an informative empty state when there are no incidents in their project.

Proposal

To align the presentation of the empty incident list with the presentation of the empty issues list:

Empty_list__6_

This will achieve two things:

  • Since the user won't have opted to turn the feature on, it will let them know what the feature is so they can consider utilizing it
  • It will give them a quick way to start creating incidents

SVG is available here.

Further details

This work supports the Incident Management direction.

Permissions and Security

Documentation

Availability & Testing

The end to end test for incident management uses the current top right create incident button. To avoid breaking the test flow, please use the same selector on the empty state's create incident button.

What does success look like, and how can we measure that?

What is the type of buyer?

Is this a cross-stage feature?

Links / references

Figma file

Edited by Sofia Vistas