Issue attachments cannot be downloaded from Service Desk email
When emails are sent from the Service Desk, images which are attached to the issue can be downloaded but files cannot be downloaded unless the user has a login to the Service Desk. Before a recent change (11.11 https://gitlab.com/gitlab-org/gitlab-ce/merge_requests/28305), a file attached to an issue could be downloaded by any recipient of a service desk email.
Steps to reproduce
- Enable Service Desk
- Send an email to the service desk
- Comment on the service desk issue and include an image and a file (e.g. a PDF)
- Receive the email -- the image will be displayed and the file will be presented as a link.
- Copying the link to a web browser which is not logged into Gitlab asks the user to login.
It happens on all our internal projects. As an example this link
works but this one does not
What is the current bug behavior?
The recipient of the Service Desk email cannot download files attached to emails. (Recent behaviour change)
What is the expected correct behavior?
The recipient of the Service Desk email can download files attached to emails. (Original behaviour)
Relevant logs and/or screenshots
Output of checks
This bug happens on GitLab.com
Results of GitLab environment info
Results of GitLab application Check