Add video walkthrough to service desk and mail room set up

What does this merge request do and why?

For some team members it might be easier to follow the how to guide via a video walkthrough. This MR adds a link to a video at the top of the guide.

How to set up and validate locally

Numbered steps to set up and validate the change are strongly suggested.

Impacted categories

The following categories relate to this merge request:

• gdk-reliability - e.g. When a GDK action fails to complete.
• gdk-usability - e.g. Improvements or suggestions around how the GDK functions.
• gdk-performance - e.g. When a GDK action is slow or times out.

Merge request checklist

• This change is backward compatible. If not, please include steps to communicate to our users.
• Tests added for new functionality. If not, please raise an issue to follow-up.
• Documentation added/updated, if needed.
• Announcement added, if change is notable.
• gdk doctor test added, if needed.
• Add the ~highlight label if this MR should be included in the CHANGELOG.md.