Other labels
Stretch
GitLab.org
Issues that are a stretch goal for delivering in the current milestone. If these issues are not done in the current release, they will strongly be considered for the next release.
Student-Contribution
GitLab.org
Used by contributors that are currently students at an educational institution
Stuff that should Just Work
GitLab.org
We allow development to fix small problems they see in the code base without an issue that are incremental improvements. Tag issues/merge requests for work in this area.
Sub-DepartmentTest Platform
GitLab.org
Issues for the Test Platform sub-department: https://handbook.gitlab.com/handbook/engineering/infrastructure/test-platform/
Support Efficiency
GitLab.org
Issues and MRs that improve GitLab Support Team's efficiency (same as for gitlab-com). This label gets added typically when an issue comes up multiple times. For Fulfillment, use scoped labels.
Support Interest
GitLab.org
Used by GitLab Support to indicate an issue or epic of interest to them except in Fulfillment (use scoped labels)
Support Priority
GitLab.org
Used to denote an issue which will reduce ticket volume significantly. Typically added if repeatedly seen in customer tickets, and internally, by the Support team. EXCEPT IN L&R SUPPORT: For Fulfillment, apply this label to indicate an item of interest to L&R Support.
Support Priority1
GitLab.org
For Support<>Fulfillment: ONLY L&R Support DRIs should apply this label to an issue or epic to identify it as a top priority from Support. No more than 10 open issues and epics should have this priority at any time. See https://handbook.gitlab.com/handbook/support/license-and-renewals/workflows/managing_product_issues/
Support Priority2
GitLab.org
For Support<>Fulfillment: ONLY L&R Support DRIs should apply this label to an issue or epic to identify it as a top priority from Support. No more than 10 open issues and epics should have this priority at any time. See https://handbook.gitlab.com/handbook/support/license-and-renewals/workflows/managing_product_issues/
Support Priority3
GitLab.org
For Support<>Fulfillment: ONLY L&R Support DRIs should apply this label to an issue or epic to identify it as a lower priority item on Support's Issue List for Fulfillment. See https://handbook.gitlab.com/handbook/support/license-and-renewals/workflows/managing_product_issues/
Support Priority4
GitLab.org
For Support<>Fulfillment: ONLY L&R Support DRIs should apply this label to an issue or epic to identify it as a low priority item on Support's Issue List for Fulfillment. See https://handbook.gitlab.com/handbook/support/license-and-renewals/workflows/managing_product_issues/
Support PriorityCategorize
GitLab.org
For Support<>Fulfillment: Used when initially identifying a new or existing issue or epic as one to be included in Support's Issue List for Fulfillment. This identifies the item as needing to be categorized. See https://handbook.gitlab.com/handbook/support/license-and-renewals/workflows/managing_product_issues/
Support PriorityReview
GitLab.org
For Support<>Fulfillment: Use to indicate that the issue or epic on Support's Issue List for Fulfillment needs to be reviewed for possible reprioritization. Comment on the issue or epic outlining how you think it should be prioritized and your reasoning. See https://handbook.gitlab.com/handbook/support/license-and-renewals/workflows/managing_product_issues/
Support PriorityScored
GitLab.org
L&R Support uses this label as part of its monthly review of issues and epics to be prioritized (see https://gitlab.com/gitlab-com/support/licensing-subscription/fulfillment-requests/-/blob/main/.gitlab/issue_templates/monthly_prioritization.md)
Support PrioritySee Epic
GitLab.org
For Support<>Fulfillment: ONLY L&R Support DRIs should apply this label to an issue or epic to identify it as a child of a prioritized epic on Support's Issue List for Fulfillment. See https://handbook.gitlab.com/handbook/support/license-and-renewals/workflows/managing_product_issues/
Support Team Contributions
GitLab.org
Used to track MRs made by members of the Support Team to GitLab code or documentation
Prioritized