Documentation: Initial Purchase Flows Screenshots
- Purpose
- Disclaimers
- Initial Purchase Flows
Purpose
- Document the purchasing experience for FO Purchase.
- FO = first order aka customers making their first purchase from GitLab
Disclaimers
-
Out of scope for this issue:
- Community plan flows
- QSR/Renewals flows
-
Images may be out of date:
- These screenshots may become quickly out of date, so please be mindful of the last update history on this issue
- We have 2 purchasing locations: GitLab.com and customers.gitlab.com. Here is what you can buy on each of those:
Initial Purchase Flows
Entry Points
These are the funnel spots that enter you into the purchase flows below
1) Pricing Page - Buy Now
SaaS: Path A -- If you are already logged into a GitLab.com account
1A) GitLab.com Purchasing Flow - Select group
You'll land in a GitLab.com purchasing flow where group where you are the owner can be selected
SaaS: Path B -- If you are NOT already logged into a GitLab.com account
SM: Path A -- If you are already logged into a GitLab.com account
2) Trial
These flows have been documented to growth team here
3) Billing Page
GitLab.com Purchasing Flow
You'll land in a GitLab.com purchasing flow the group name of the associated Billing page you were just on will be auto-populated but you can change it if you want
3) Customers Dot
appears to bring you back to pricing page from here but would expect to bring you CDot purchase flow instead
- intentional per this comment https://gitlab.com/gitlab-org/fulfillment-meta/-/issues/1430#note_1510135491
Purchase Flows: Subscriptions
The above entry points will ultimately land you into one of these flows
1) Premium / Ultimate SaaS on gitlab.com
Post purchase group creation -- SaaS: Path B -- If you are NOT already logged into a GitLab.com account
2) Premium / Ultimate Self-Managed on customers.gitlab.com
Purchase Flows: Add-on Products
1) Compute minutes on gitlab.com
2) Storage on gitlab.com
Email Confirmation
Confirmed the timestamp of this e-mail was 1:38pm, which matches the purchases above but why aren't we talking about the storage purchase3) Compute minutes on customers.gitlab.com
Email Confirmation
Confirmed the timestamp of this e-mail was 1:44pm, which matches the purchases above but why aren't we talking about the minutes purchase4) Storage on customers.gitlab.com
Edited by Alex Martin