Skip provision tracking for professional services
provision failureprofessional service
Problem
Some Zuora orders are for Professional Services (e.g. https://about.gitlab.com/services/education/security-essentials/). These aren't for CDot to provision. Currently when these occur, provision tracking would mark those as failed (which are false positives).
Proposal
When creating Provision records, skip creation if product belongs to professional services (see Product#professional_service?
).
If we want a even more generic solution, may be we can have a white list of things we can provision, and only create Provision
for such cases.
Result
Reduce false positive in provision tracking
Next steps (if any)
How will we measure success?
Edited by Qingyu Zhao