EoA: Subscription did not renew with the new product name
Problem
Customer renewed their Silver subscription, but the name of the subscription did not change to the new product name.
Proposal
All renewals after Jan 26 should renew with the new product names.
Reported examples
- https://gitlab.zendesk.com/agent/tickets/198984
- https://gitlab.zendesk.com/agent/tickets/200391 (note: I had to do a force associate for this one)
Once completed...
Edited by Tatyana Golubeva