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Add Runner Troubleshooting FAQ Section

Logan Stuckerrequested to merge
add-runner-troubleshooting-faq into main

Add Runner Troubleshooting FAQ Section

Description

This merge request adds a new section to the Runner documentation that provides troubleshooting tips for common issues that users may encounter. The new section includes information on how to check for ongoing incidents with GitLab SaaS Shared Runners, and how to disable Shared Runners to allow Group and Project Runners in GitLab Learn Labs to take precedence.

Diff

The following diff shows the changes that have been made to the Runner documentation:

From here you can watch your pipeline run.
   1. What if we hadnt known where to find our running pipelines? Or we wanted to learn more about the image keyword in the pipeline above? We can use the new GitLab Duo Chatbot to do that and more.
   2. Click the **? Help** button in the bottom left of the screen, then click **Ask GitLab Duo.** This will open up a chat prompt on the right hand side of the screen for you to type your questions. Go ahead and type "What CICD keywords can I use in GitLab?"
   3. For the rest of the workshop you can use this chat bot to ask any questions that may come up. You can even ask it coding questions if you get stuck!

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+# Troubleshooting:
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+1. If you are experiencing issues with builds failing, check status.gitlab.com for any ongoing incidents with GitLab SaaS Shared Runners. If there is an outage tied to GitLab SaaS Shared Runners, go to **Settings** > **CI/CD** > **Runners** > **Shared Runners** and disable Shared Runners to allow Group and Project Runners in GitLab Learn Labs to take precedence.

The new section has been added at the end of the document, and it provides clear and concise instructions on how to troubleshoot common issues with GitLab Runners.

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