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Created date
Adding HackerOne to disclosure and handbook.
!1562
· created
Feb 19, 2016
by
Jose Torres
10.4
handbook
Merged
8
updated
Feb 29, 2016
Improvements to Support handbook and onboarding.
!1589
· created
Feb 24, 2016
by
Patricio Cano
10.4
handbook
Merged
updated
Mar 05, 2018
Define new process without new hire form
!1610
· created
Feb 26, 2016
by
Ernst van Nierop
10.4
handbook
Merged
updated
Mar 09, 2016
Updates to support-onboarding
!1614
· created
Feb 27, 2016
by
Ernst van Nierop
10.4
Department
Customer Support
handbook
Merged
11
updated
Feb 03, 2022
Slight tweak to how to use swapping sheet
!1672
· created
Mar 09, 2016
by
Ernst van Nierop
10.4
Department
Customer Support
handbook
Merged
2
updated
Feb 03, 2022
Clarification of what to do with positive feedback
!1680
· created
Mar 10, 2016
by
Ernst van Nierop
10.4
handbook
Closed
1
updated
Mar 28, 2016
Ticket workflow for poorly integrated social channels
!1687
· created
Mar 11, 2016
by
A. Felipe Cabargas
10.4
Department
Customer Support
handbook
Merged
3
updated
Feb 03, 2022
Adding equal opportunity, no harrassment, and exempt vs non-exempt policies to handbook
!1700
· created
Mar 15, 2016
by
Tiffanie Ryan
10.4
handbook
Closed
14
1
updated
Mar 05, 2018
Remove propossed workflow for social channels
!1710
· created
Mar 16, 2016
by
A. Felipe Cabargas
10.4
handbook
Merged
updated
Mar 05, 2018
Add requirement of an admin account on GitLab.com for SEs
!1711
· created
Mar 16, 2016
by
A. Felipe Cabargas
10.4
handbook
Merged
5
updated
Mar 05, 2018
WIP-updating the administrator steps to adding a new team member into BambooHR.
!1717
· created
Mar 16, 2016
by
Tiffanie Ryan
10.4
handbook
Closed
3
updated
Mar 05, 2018
Documentation on the use of direct messaging for GitLab and GitLabSupport twitter accounts
!1728
· created
Mar 18, 2016
by
Kelvin Mutuma
10.4
handbook
Closed
8
updated
Mar 05, 2018
Handbook: Share issues with customers
!1754
· created
Mar 22, 2016
by
Patricio Cano
10.4
Department
Customer Support
handbook
Merged
updated
Feb 03, 2022
Manage peopleops onb
!1762
· created
Mar 23, 2016
by
Kirsten Abma
10.4
documentation
handbook
Merged
25
updated
Mar 05, 2018
please review
!1763
· created
Mar 23, 2016
by
Tiffanie Ryan
10.4
handbook
Closed
1
updated
Mar 05, 2018
Describe Sick Time accrual, recommend STD at state level
!1764
· created
Mar 23, 2016
by
Tiffanie Ryan
10.4
handbook
Merged
8
updated
Mar 05, 2018
Adds Support Heroes Program
!1807
· created
Mar 29, 2016
by
A. Felipe Cabargas
10.4
Department
Customer Support
handbook
Closed
13
updated
Feb 03, 2022
More on twitter process, and dealing with negative tweets about competitors
!1816
· created
Mar 31, 2016
by
Ernst van Nierop
10.4
handbook
Closed
3
1
updated
Jul 15, 2020
Use confidential issues for security
!1854
· created
Apr 05, 2016
by
Drew Blessing
handbook
Closed
7
updated
Mar 05, 2018
Steps to close a Disqus ticket in ZenDesk
!1857
· created
Apr 06, 2016
by
A. Felipe Cabargas
10.4
Department
Customer Support
handbook
Closed
8
updated
Feb 03, 2022
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