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Steps to close a Disqus ticket in ZenDesk

A. Felipe Cabargas requested to merge disqus-closing-workflow into master

As discussed in the Support team call, we should always add a private note saying who replied to the comment so we can easily know why Disqus tickets were closed.

cc/ @ernstvn @balameb @patricio @dblessing @kelvinmutuma

Edited by Cynthia "Arty" Ng

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