FY20-Q3 UX OKR: Provide best-in-class documentation for the top 5 Jobs to be Done (JTBD) by improving discovery and making content more relevant and usable => 100%

• Add my existing Kubernetes cluster gitlab-org/gitlab!18233 (merged)
• Create a Merge Request - !18644 (merged)
• Identify and troubleshoot performance issues - gitlab-org/gitlab!18949 (merged)
• Receive and configure Issue notifications and To Dos gitlab-org/gitlab#31710 (closed)
• Create a Release and update it
• Deploy to Gitlab Pages - gitlab-org/gitlab!19436 (merged)

About Experience Baselines and JTBD: https://about.gitlab.com/handbook/engineering/ux/experience-baseline-recommendations/

gitlab-org&1678 (closed)

Retrospective

Good

• Despite having lower staffing than anticipated and also having new priorities introduced during the quarter, Technical Writers made significant improvements to the docs of some of our most critical workflows.

Bad

• None

Try

• Q4 OKR to address docs for 10 JTBD workflows