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Draft: Introduce multi-engineer review for Live Upgrade Assistance Requests and pairing sessions

Brie Carranza requested to merge bcarranza-live-upgrade-assistance-updates into master

📋 Next Steps

Why is this change being made?

This draft MR associated with the Proposal: multi-engineer review of Live Upgrade Assistance plans, closer collaboration with on-call engineer where possible issue.

This MR updates our existing Live Upgrade Assistance workflow to:

  • have multiple engineers review each plan
  • encourage closer involvement between the anticipated on-call engineer and the triaging engineer

Author Checklist

  • Provided a concise title for the MR
  • Added a description to this MR explaining the reasons for the proposed change, per say-why-not-just-what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added.
  • Assign reviewers for this change to the correct DRI(s)
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    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies.
  • If the changes affect team members, or warrant an announcement in another way, please consider posting an update in #whats-happening-at-gitlab linking to this MR.
    • If this is a change that directly impacts the majority of global team members, it should be a candidate for #company-fyi. Please work with internal communications and check the handbook for examples.

Edited by Brie Carranza

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