Create how to find a DRI in the Support Management Handbook
Why is this change being made?
In evolving our Support processes, we identified that it's unclear how to identify a DRI, and it's assumed that the person making the issue OR a manager will be DRI. We are hoping to clarify that with this page.
Author Checklist
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Provided a concise title for the MR -
Added a description to this MR explaining the reasons for the proposed change, per say-why-not-just-what -
Assign this change to the correct DRI - If the DRI for the page/s being updated isn’t immediately clear, then assign it to your manager.
- If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies.
- If the changes relate to any part of the project other than updates to content and/or data files please make sure to ping
@gl-static-site-editor
in a comment for a review and merge. For example changes to.gitlab-ci.yml
, JavaScript/CSS/Ruby code or the layout files.