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Clarify needs-org user association steps

Wei-Meng Leerequested to merge
weimeng-master-patch-87739 into master

Why is this change being made?

It wasn't clear that we could either (1) ask for a customer's license details; OR (2) ask the TAM if the user should be able to request tickets for an organisation. This clarifies things.

Author Checklist

  • Provided a concise title for the MR
  • Added a description to this MR explaining the reasons for the proposed change, per [say-why-not-just-what][transparency]
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