Skip to content

Added table to outline how SAs work

Tim Poffenbarger requested to merge poffey21-master-patch-20164 into master

Why is this change being made?

This is in aim of closing a KR: https://gitlab.com/gitlab-com/customer-success/okrs/-/issues/70 and is work that hopes to better align a consistent approach to how SAs work and deliver work within the Commercial space.

Author Checklist

  • Provided a concise title for the MR
  • Added a description to this MR explaining the reasons for the proposed change, per [say-why-not-just-what][transparency]
  • Assign this change to the correct DRI
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to your manager.
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in [#mr-buddies][mr-buddies-slack].
    • If the changes relate to any part of the project other than updates to content and/or data files please make sure to ping @gl-static-site-editor in a comment for a review and merge. For example changes to .gitlab-ci.yml, JavaScript/CSS/Ruby code or the layout files.

Merge request reports