TAM infrastructure/hardware upgrade coordination
Why is this change being made?
As per https://about.gitlab.com/handbook/customer-success/tam/services/#support Technical Account Managers are responsible for Migration Planning and Strategy; however, no further details were available. This MR defines a lightweight process that provides clear guidance on how migrations should be planned and which stakeholders should be involved.
Author Checklist
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Added a description to this MR explaining the reasons for the proposed change, per say-why-not-just-what -
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Edited by Fabian Zimmer