Update improving our processes section
Based on Lee's issue here: gitlab-com/support/support-team-meta#1394 (closed) I'm updating the 'Improving our processes' to be less focused on meetings and more on async process.
Based on Lee's issue here: gitlab-com/support/support-team-meta#1394 (closed) I'm updating the 'Improving our processes' to be less focused on meetings and more on async process.