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Moves Service Desk category to Plan: Project management

Marc Saleiko requested to merge msaleiko-master-patch-9bcb into master

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Service Desk will move over to the Plan: Project Management group from Monitor: Respond along with @msaleiko. This MR only handles the category move. See internal slack message

I'll remove myself from the Respond group in a follow-up MR, so we can have separate discussion if needed.

This is the follow-up MR to remove myself from Respond: Removes msaleiko from Monitor: Respond group EM... (!135128 - merged)

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Commits

  • Moves Service Desk category to Plan: Project management

Edited by Marc Saleiko

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