Skip to content

Add handbook page documenting Switchboard user roles for GitLab team members

Loryn Bortins requested to merge document-switchboard-internal-user-roles into master

Why is this change being made?

💡 Provide a detailed answer to the question on why this change is being proposed, in accordance with our value of Transparency.

We don't currently have a docs or handbook page that defines the available internal roles and permissions available in Switchboard for GitLab team members.

Currently this is documented only in an issue: https://gitlab.com/gitlab-com/gl-infra/gitlab-dedicated/team/-/issues/2345#note_1441314072

When this MR has been merged, we will close that issue and redirect to the new handbook page.

Note that this MR covers only Switchboard roles for GitLab team members - we have already documented roles for customer tenant users in the GitLab Dedicated documentation.

Author and Reviewer Checklist

Please verify the check list and ensure to tick them off before the MR is merged.

  • Provided a concise title for this Merge Request (MR)
  • Added a description to this MR explaining the reasons for the proposed change, per say why, not just what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added, and the content is SAFE
  • Assign reviewers for this MR to the correct Directly Responsible Individual/s (DRI)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the Maintained by section on the page being edited
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies
    • The when to get approval handbook section explains the workflow in more detail
  • For transparency, share this MR with the audience that will be impacted.
    • Team: For changes that affect your direct team, share in your group Slack channel
    • Department: If the update affects your department, share the MR in your department Slack channel
    • Company: If the update affects all (or the majority of) GitLab team members, post an update in #whats-happening-at-gitlab linking to this MR

Merge request reports