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Update customer instance Leads to Qualified status on conversion to Contact

Elsje Smart requested to merge elsje into master

Why is this change being made?

When an inquiry comes in from an existing customer by way of a Contact Us form fill on the website, on conversion from lead to contact the status remains as MQL due to the form fill. This update asks SDRs to update customer instance contacts to Qualified status, to avoid unnecessary BDR MQL processing in their B1 lead views on SFDC as the contacts will adopt BDR Assigned ownership.

Example contact: https://gitlab.my.salesforce.com/_ui/core/chatter/ui/ChatterPage

Author and Reviewer Checklist

Please verify the check list and ensure to tick them off before the MR is merged.

  • Provided a concise title for this Merge Request (MR)
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Edited by Elsje Smart

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