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Draft: Add Communicating Action Plans section to the engagement handbook page

Steve Terhar requested to merge handbook-add-engagement-action-plans into master

Why is this change being made?

Engagement survey results suggest that employees are not confident that their feedback is being acted on. Specifically, the “I believe action will take place as a result of this survey” scored 55% on the most recent survey. Actions are taking place as a result of the survey but that information on that is not reaching much of the team. This MR adds a new section to the engagement handbook page that recommends additional communication to team members on the status and outcomes of efforts resulting from the survey.

Author and Reviewer Checklist

Please verify the check list and ensure to tick them off before the MR is merged.

  • Provided a concise title for this Merge Request (MR)
  • Added a description to this MR explaining the reasons for the proposed change, per say why, not just what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added, and the content is SAFE
  • Assign reviewers for this MR to the correct Directly Responsible Individual/s (DRI)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the Maintained by section on the page being edited
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies
    • The when to get approval handbook section explains the workflow in more detail
  • For transparency, share this MR with the audience that will be impacted.
    • Team: For changes that affect your direct team, share in your group Slack channel
    • Department: If the update affects your department, share the MR in your department Slack channel
    • Company: If the update affects all (or the majority of) GitLab team members, post an update in #whats-happening-at-gitlab linking to this MR

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