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Add self-managed upgrade Retrospective process

Juan Silva requested to merge master-patch-c0ba into master

Why is this change being made?

As discussed here, we want to improve the self-managed upgrade experience and for that purpose we would like to have a process to run async retrospectives on problematic upgrades experienced by customers.

This MR introduced such process to the documentation on the Enablement Development section. (See the discussion about location below)

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Edited by Juan Silva

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