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EBA Handbook Updates Round 1

Jeanette McCarthy requested to merge master-patch-8281 into master

Why is this change being made?

Round 1 of EBA Handbook Overhaul - the EBA page is largely outdated and needs to reflect our current standing team

Updated Item Reason
1. Cleaned Alignment of entire page self explanatory
2. Updated the Contact section to include the E-Group EBA Slack Group item was missing and is needed so all who need to contact the team know how to do so
3. Simplified and updated the meeting request requirements prior list was not as clear
4. Updated the GitLab agenda link in 2 locations doc has been updated recently and links were outdated
5. Cleaned the title of Customer, Prospect, or Partner Meetings with an E-Group Member so they are 3 distinct items just makes messaging crisper
6. Changed the response time limit of 24hours to CES -> minimal delay ensuring a seamless candidate experience we are all aware of the urgency and this wording speaks to the why
7. Removed the instructions around EBAs providing availability to CES vs going in and booking their own meetings no longer relevant
8. Included a line around EBAs scheduling confidential interviews directly this has been a recent occurrence and should be included
9. Merged and edited the 2 categories under EBA Team Best Practices to now live under one category called EBA Team Tips & Best Practices many of the items on this list were a matter of preference vs best practice and only work for some, but certainly not for most. Any item that can be helpful to others or includes a useful link remains on the list
10. Reorganized Travel & Navan sections to a Travel & Expense section which includes info about Navan, and removed outdated information this is an important section that needs to align with the policy
11. Removed the virtual team building, events, and gifting sections this is very random, outdated, and goes largely unused. Although we sometimes plan events, it doesn't make sense to include on the EBA page. I will work with the EBA team to come up with another place that makes sense for this
12. Removed any mention of "Mission Control" no longer exists

Author Checklist

  • Provided a concise title for this Merge Request (MR)
  • Added a description to this MR explaining the reasons for the proposed change, per say why, not just what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added, and the content is SAFE
  • Assign reviewers for this MR to the correct Directly Responsible Individual/s (DRI)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the Maintained by section on the page being edited
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies
    • The when to get approval handbook section explains the workflow in more detail
  • If the changes affect team members, or warrant an announcement in another way, please consider posting an update in #whats-happening-at-gitlab linking to this MR
    • If this is a change that directly impacts the majority of global team members, it should be a candidate for #company-fyi. Please work with internal communications and check the handbook for examples.

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