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update PI metrics

Lily Mai requested to merge master-patch-901b into master

Why is this change being made?

Changes post-review gitlab-org/quality/engineering-analytics/team-tasks#134

  • Past due security issues
    • Update health reason: "* Security issues continue to be an area of focus as requirements have become more stringent. * Large decreases due to security releases, large increases due to new scanners."
  • Open MR Review Time (OMRT)
    • Change to "* Normal increase and recovery for holidays taken effect. * Plan to change to all MRs (as opposed to MRs authored by Development"
  • Development Average Age of Open Positions
    • Change to "* We do not anticipate improvement until existing positions are closed."
  • Development Department Discretionary Bonus Rate
    • Change first line to "* We have been consistently below 10% goal for the last 6 months."
  • Remove MR Rate Percentiles
  • Remove Open to Merge
  • Overall MRs by Type
    • Change first line to "* Have worked to remove undefined MRs."
  • Remove GitLab.com Availability Apdex SLO Trends
  • Remove CI Runners Apdex SLO Trends

Author Checklist

  • Provided a concise title for this Merge Request (MR)
  • Added a description to this MR explaining the reasons for the proposed change, per say why, not just what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added.
  • Assign reviewers for this MR to the correct Directly Responsible Individual/s (DRI)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the Maintained by section on the page being edited
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies
  • If the changes affect team members, or warrant an announcement in another way, please consider posting an update in #whats-happening-at-gitlab linking to this MR
    • If this is a change that directly impacts the majority of global team members, it should be a candidate for #company-fyi. Please work with internal communications and check the handbook for examples.

Edited by Lily Mai

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