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Final version for Vulnerability SLA updates (other MRs aged out)

Julia Lake requested to merge Julia.Lake-master-patch-94971 into master

Why is this change being made?

This MR makes two key changes:

  1. Sets the remediation SLA for High CVSS findings from our scanners to be a S1/P1 to comply with FedRAMP requirements. Previously they would be categorized as S2/P2.
  2. Sets the remediation SLA for S4 to 180 days only for vulnerabilities

The rationale for these changes is:

  1. Comply with FedRAMP CVSS handling requirements
  2. Relies on a Triage Bot to nudge/remind folks in particular for S4 which has a custom SLA

Related MR (aged): !109378 (closed)

Related announcement: https://gitlab.slack.com/archives/C0110E0NMT9/p1660605096706069

Additional procedural updates to follow

Author Checklist

  • Provided a concise title for this Merge Request (MR)
  • Added a description to this MR explaining the reasons for the proposed change, per say why, not just what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added.
  • Assign reviewers for this MR to the correct Directly Responsible Individual/s (DRI)
    • If the DRI for the page/s being updated isn’t immediately clear, then assign it to one of the people listed in the Maintained by section on the page being edited
    • If your manager does not have merge rights, please ask someone to merge it AFTER it has been approved by your manager in #mr-buddies
  • If the changes affect team members, or warrant an announcement in another way, please consider posting an update in #whats-happening-at-gitlab linking to this MR
    • If this is a change that directly impacts the majority of global team members, it should be a candidate for #company-fyi. Please work with internal communications and check the handbook for examples.

Edited by Julia Lake

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