FY23-Q1: CI/CD UX - Pulse survey actions

This key result is part of the “Make our UX department a "best place to work" for designers, researchers, and technical writers” objective. Each year the Pulse survey is sent to the entire company to measure various aspects of engagement and health. Our goal is to identify team-level opportunities from the Pulse survey and take clear action with the CI/CD UX Team. 🔗 See KR in Ally

Timeline

  1. Share the survey results with the team
  2. Review the 🔗 results of our Team Member Engagement Survey in this issue by March 8th, 2022
  3. Discuss these results in the comments section by March 10th, 2022
  4. Identify team-level focus areas by March 11th, 2022
  5. Take action by April 30th, 2022 (see action items)

📁 Pulse Survey Results for our team

  • Our team reached 100% participation and an overall engagement (5 impact questions) score of 100% favorable. This is 15% higher against company overall! We also scored 28% higher than the previous engagement survey (2020). Go team!! 🎉
  • Against the New Tech benchmark, we are 24% higher in favourability than the standard for the vast majority of the questions.

Screenshot_2022-03-01_at_16.23.45

We’ll now take a closer look at the questions. We can see our Strengths (higher scores) and Opportunities (low scores). Strengths are things we can celebrate while Opportunities represent things we should keep an eye on for improvement.

⭐ Strengths

  • For "I believe action will take place as a result of this survey" question, we scored 100%.
  • For "I am proud to work for GitLab" question, we scored 100%.
  • For "I rarely think about looking for a job at another company" question, we scored 100%.

💡 Opportunities

  • For "I have seen positive changes taking place based on recent team member survey results" question, we scored 60% (still 12 points higher than company overall).

💥 5 High Impact questions

Our team scored the following in the top 5 questions impacting Overall for GitLab:

  • For "I believe there are good career opportunities for me at GitLab” question, we scored 100% (28 points higher than company overall).
  • For "GitLab is a great company for me to make a contribution to my development" question, we scored 100% (15 points higher than company overall).
  • For "I have confidence in the leaders (Senior Leaders and Executives) at GitLab" question, we scored 100% (15 points higher than company overall).
  • For "The leaders at GitLab demonstrate that people are important to the company's success" question, we scored 100% (15 points higher than company overall).
  • For "The leaders at GitLab have communicated a mission that motivates me, we scored 100% (19 points higher than company overall).

🚀 Action items

Growth & Development

  • I believe there are good career opportunities for me at GitLab
  • GitLab is a great company for me to make a contribution to my development

Since our score is overall positive, I'd like to propose that we continue to focus on Growth & Development. G&D, together with Role satisfaction were our highest scoring areas in FY22. Our team has worked on G&D since FY22. In FY23, team members can leverage IGP as an option for structure.

  • 100% of the team members have a Growth and Development conversation with their manager, to understand their career goals and discuss opportunities, prior to March 18th, 2022.
  • 100% of the team members to have an Individual Growth Plan by April 30th, 2022.

See positive changes

This is related to the "Action" focus area in the survey. To improve this metric, we need to take observable and appropriate action on the points we chose to focus on for this metric to change.

Edited by Rayana Verissimo