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Update file GitLab-com SaaS Basics.md

Michelle Almendarez requested to merge Update-ham-typo-404link into master

Updating ham typo under Other common Requests Section Old link is 404.

At first, I thought this was in reference to spam not ham. But we already had a how-to mark it as spam in the Zendesk Basics issue. This is in the first section number 12.

The check box in Saas Basics also seems to refer to reCaptcha complaints are often due to actions on a specific issue by a specific user being marked as spam. So I linked it to the Abuse on Gitlab.com and changed ham to report abuse instead.

I would also recommend changing the line in Stage Zero to say create a Slack Group Access request as that is less confusing. Since here we only want to make sure the support team member is added to the proper Slack group.

Let me know if this was the proper intention. I can easily make an update

Edited by Michelle Almendarez

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