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docs(gitalyctl): add runbook for 500 error on API

Steve Xuereb requested to merge docs/gitalyctl-500-error into master

What

Create a new runbook on how to debug gitalyctl issues. We only add 1 issue so far when the projects endpoint return 500 Internal Server Error.

Reference: https://gitlab.com/gitlab-com/gl-infra/reliability/-/issues/24218

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