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Update Scheduled Maintenance Template

Tristan requested to merge tristan-maintenance-template into master

Based on discussion in https://gitlab.com/gitlab-com/gl-infra/infrastructure/-/issues/12075, the CMOC should begin becoming more involved in scheduled maintenance events by creating them in Status.io and then updating them, if directed to by the IMOC.

This MR updates the external_communication.md issue template to include more options to fill out that will let the CMOC know how to configure the maintenance in Status.io based on the parameters provided by the IMOC.

If this is merged, I believe the basic flow will look like this:

graph TD;
A[Scheduled Maintenance Issue Created]-->B;
B[CMOC Creates Maintenance in Status.io]-->C;
C[CMOC on-call during maintenance posts updates];

Updating this template seems easier than having the IMOC created both this issue and then another one somewhere that just contains info for the CMOC.

/cc @lyle @dawsmith @AnthonySandoval @albertoramos

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