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Changes to change issue templates

Marin Jankovski requested to merge mj/add-change-mgmt-oncall into master

Why are changes being proposed?

During review of an alert, we found that a change was in the process of being executed https://gitlab.com/gitlab-com/gl-infra/production/issues/1378 but the person on-call was not informed.

Since person on-call is the SSOT for changes happening in production, they should be aware of any in-flight production changes.

This is not a substitute for automated systems, this is only the smallest possible change we could make to improve the process.

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