contributors app hasn't been updated for over a month
Summary
It was reported via internal slack that our contributors application has stopped updating.
https://gitlab.slack.com/archives/C02PF508L/p1542240066562400
- Service(s) affected : contributors
- Team attribution :
- Minutes downtime or degradation : nearly 30 days
Timeline
2018-11-15
- 00:01 UTC - reported that contributors application data is out of date
2018-12-05
- 13:56 UTC - thread was bumped to gain visibility
- 14:10 UTC - investigation concluded that space had run out on the server preventing the application from working properly
- 14:33 UTC - the
production.logfile is not rotated in this application, the app was stopped, log file was gzipped - 14:34 UTC - the application was manually started
Improvements
- This is a one-off server, we have multiple de-prioritized issues to get this server into a decent state:
What did not go well
- Due to the above desired improvements we had zero notification that something was wrong except for an end user hitting us up and the maintainer manually pinging a member of the infrastructure team