Introduce basic checks on incident creation
Details
- Point of contact for this request: @astarovoytov
Problem
There was a recent incident where the issue was on the cloud providers' side. We had spent a lot of resources to find out the root cause and report it to the suppliers of our services.
Proposal
Create a new automation which will run on every incident and post a comment with the status of external 3rd party services into the incident issue. This also could be potentially extended to be any type of check we want to run on our infrastructure (and not just 3rd party providers). This will allow EOC to have a quick overview/snapshot of services/status/checks during an incident to narrow the scope of the problem.