General work for the Reliability teams

Incident related work

Project work for the Reliability teams

Issues that are closed, but are incomplete because they were canceled

Closed issues that were successfully completed ✅

Work is actively being performed on this issue

Used to indicate that issue requires or is awaiting additional information or context

Issue is appropriately scoped, estimated, and enqueued for work

For @gitlab-com/gl-infra/managers to triage, prioritize, and assign.

Issue is waiting on approval or peer review

Verify is a state after in-progress, before closed to make sure the work is done.

Items that are in progress, but waiting on external feedback from a Vendor (GCP, Cloudflare ticket)

Triaged Items that are in the backlog, but not ready to start

For issues that require input from members of the Reliability team

Triage estimating is a step after opened to have the team estimate and break down the item.

Indicated that this issue can not be progressed any further without removing the blocking issue

ideas for how to tackle the issue actively being discussed in comments