Labels

Request opened by the CS Ops team that benefits CSM team.

Request to benefit the CSOps team.

Request originating from, or to benefit the PS team.

Request originating from, or to benefit the Pub Sec team.

Request originating from, or to benefit the SA team.

This is for initiative/issues tied to FY24 Initiatives

Request originating from the CSM team.

Used for peer review and when analysis is needed before closing the issue.

This tag is used for the Customer Success Strategy & Operations team.

Requests that support the Scale team

Issues to be triaged by the Workstream Lead

Issues that are not currently being evaluated or worked on

Issues that are currently blocked by an internal or external prerequisite

Indicates that work on an issue has been completed before issue close.

Issues that are actively being worked on

The scope of work has been completed, we are currently awaiting approval from stakeholders pre-deployment.

For the Digital Programs team to track programs that are ready but the scheduled date has not yet launched.

Indicates that the issue is not going to be worked/completed, although scoping of solution might have already been concluded.