Update Ops and Monitor Visions

In response to this MR and video.

• Clarify that the dashboard user workflows we want to see is one more akin to Datadog (setup alert thresholds on metrics, and respond/triage) as opposed to how Grafana is typically used (stare at a dashboard in a NOC) in the Ops Vision
• Provide the same clarification as well as an updated vision in the Monitoring
• Provide some rough workflow sketches for the desired experiences in our monitoring workflows as part of that monitor update - Due EOD 10/4
  • Instrumentation
  • Triaging
  • Resolve
  • Improve
  • Review - Kenny
  • Review - Sid
• Review the Monitoring team roadmaps to ensure they are aligned with this updated vision
  • Health - @sarahwaldner
  • APM - @dhershkovitch
  • All - @kencjohnston, Scott, William Chia, Aaron White
• Accelerate Ops PM hires
• Prepare FY2021 Ops investment plans to enable the completion of this vision

References

• Monitor Vision and Workflow Discussion