SaaS Platforms PI Review : 2024-05
📖 References
🎯 Intent
We are organizing for and regularly reviewing Performance Indicators (PIs) in order to enable a dialog between ourselves (all of R&D) about most effective use of our R&D efforts towards the most impactful improvements.
As a communication tool, Performance Indicators are only as useful as the range of the audience. As a result we should:
- store PI metrics, funnels, growth models, status and next steps handbook first (avoid content only living in slides)
- expose our product groups to PI metrics regularly
- communicate transparently about adjustments to PIs within our groups
- reference PIs in planning issues and prioritization discussions
The DRI for the SaaS Platforms Section PI Review is @fzimmer
✅ Tasks
⭕ Opening Tasks
-
Set a due date on this issue as the last business day of the week prior to the scheduled review - @cbalane -
Add a retrospective thread to this issue - @cbalane -
Update the Meeting Notes with the time and this Prep issue - @cbalane -
Prep meeting agenda - @cbalane
⭐ Performance Indicator YAML Updates
Each product stage or group should update the Performance Indicators YAML file with:
- Update your
Health:
andInstrumentation:
levels - Update any
URLs:
to reference stage/group direction or handbook pages for the rationale, growth model and funnel - Update any
URLs:
to reference additional Sisense dashboards for more details - Update
Implementation Status:
with the current maturity - Update
Lessons Learned:
with your takeaways from the previous month's data - Update
Focus This Month:
with your plan for the month ahead
Group Updates
-
Dedicated - @cbalane - https://gitlab.com/gitlab-com/content-sites/internal-handbook/-/merge_requests/4773 -
US Public Sector Services - @cbalane - https://gitlab.com/gitlab-com/content-sites/internal-handbook/-/merge_requests/4774 -
Switchboard - @lbortins - https://gitlab.com/gitlab-com/content-sites/internal-handbook/-/merge_requests/4754 -
Delivery - @swiskow - -
Scalability - @swiskow - -
Section-wide - @fzimmer -
❌ Closing Tasks
-
Make adjustments to the template based on the retrospective thread - @cbalane -
Activate on any retrospective thread items - @cbalane
cc @o-lluch @ashiel @sdumesnil @dawsmith @mbursi @kwanyangu @lmcandrew @rnienaber @amyphillips @marin @andrewn @eneuberger
Edited by Chris Balane