viewStateToSupportableItem doesn't work
Problem/Opportunity Statement
viewStateToSupportableItem
and associated code is supposed to automatically populate the Get Support page with details of whatever the user was looking at when they clicked the Get Support button. But it doesn't work, or at least not reliably.
Screencast_from_2024-04-26_15-09-54
What would success / a fix look like?
If on the page for a given resource (e.g. instance or security group), and you click Get Support, the resource that you were looking at should be pre-selected on the Get Support page.
Edited by Chris Martin