Web: Chat analytics
Goal
By making chat analytics available to Minds staff, we can enable Minds staff to analyze usage and impact on engagement.
What needs to be done
event | notes |
---|---|
chat_send | (backend) |
chat_room_view | web/mobile |
chat_room_create | (backend) |
chat_room_delete | (backend) |
chat_request_accept | (backend) |
chat_request_decline | (backend) |
- Add dataref to chat room create button on main panel and header
- Add dataref to chat room info
- To discuss properties that should be attached
Acceptance Criteria
-
As Minds staff, I want to view chat analytics so that I can answer questions like... - How many people are using chat e.g. on a daily basis
- How many chats are active / How many people are in them
- How many messages are being sent
- How many sessions / how long are sessions that include chats
- Are users who chat more retained / use the app more than users who don't
QA
UX/Design
Mobile
-
Is Mobile Required?
Personas
Experiments
Definition of Ready Checklist
-
Definition Of Done (DoD) -
Acceptance criteria -
Weighted -
QA -
UX/Design -
Personas -
Experiments
Edited by Mark Harding