Onboarding Communication
Communicating with the newly registered users can be done via several channels
Walkme-like guidance directly after registration:
- Welcome to the channel and a short text to explain what is a channel.
- Where and how to write a post/blog
- How to search for channels and groups and subscribe to them (and what actually means to subscribe)
- What is Minds wallet and how can you earn tokens (short, clear and completely not specialized language)
- What is Boost, Wire and Plus
- What is OffChain Vs. OnChain transactions
- We should make the guidance available and always visible at the top banner until the user has logged-in 10 times or so.
Emails: more detailed information on Minds mission, and functionality (one email per week?)
- How Minds is different from other centralized social networks.
- Minds Token, Wallet, Boost, Wire and Plus.
- OnChain And OffChain transactions and setting up Metamask.
- What are Rewards, and how can users earn rewards.
- Minds groups (how to find groups, how to join groups, what are open and closed groups, how to create a group, how to promote and advertise a group).
Notification:
- Directly we send a notification informing the user that he got X tokens as a reward and a badge of “New Joiner”.
- The next day we send a notification about the current segment of the user, when the user clicks on the notification, we direct him into a page explaining the user segments how to move up and earn more tokens.
- We can add the user to the help & support group and send a notification about that.