Commit cb4141b6 authored by Rim's avatar Rim

fix some info about the sheet events

parent c2412ed4
......@@ -53,25 +53,25 @@ Example : Using the caller number to open a customer info web page
* Define ``folderNumber`` with any default value i.e. 123456
* Define ``popupUrl`` with a display value of http://mycrm.com/customerInfo?nb={xivo-calleridnum}&fn= when call arrives web page http://mycrm.com/customerInfo?nb=1050&fn=123456 will be displayed
.. figure:: example_xivo_sheet.png
:scale: 90%
.. figure:: example_xivo_sheet.png
:scale: 90%
.. note::
* The default behaviour for the client sheet is to automatically open on CCagent and to not open on the UCassistant.
You can manage it to obtain behaviours that are different from the default ones.
* When the ``folderNumber`` and the ``popupUrl`` fields are set, the screen popup will open by default on the CCagent. It can be set to open also on the UCassistant for the users who need it.
You can manage the screen popup on the CCagent and UCassistant by configuring a variable in the webi that can be added on users or queues via a subroutine.
To manage the client sheet on the CCagent and UCassistant, you can configure a variable in the webi and then add it on users or queues via a subroutine.
* :menuselection:`Services > IPBX > IPBX Configuration > configuration files > xivo-extrafeatures.conf `: In the file content box, add a variable::
* :menuselection:`Services > IPBX > IPBX Configuration > configuration files > xivo-extrafeatures.conf`: In the file content box, add a variable::
[add-variable]
exten = s,1,NoOp(******************* Add variable *******************)
same = n,UserEvent(dialplan2cti,UNIQUEID: ${UNIQUEID},CHANNEL: ${CHANNEL},VARIABLE: popupagent,VALUE: "false")
same = n,UserEvent(dialplan2cti,UNIQUEID: ${UNIQUEID},CHANNEL: ${CHANNEL}, VARIABLE: popupassistant,VALUE: "true")
same = n,DumpChan()
same = n(return),Return()
To disable the sheet event on the CCagent, set the popupagent value to "false" like in the example above.
To enable the sheet event on the UCassistant, set the popupassistant value to "true" like in the example above.
same = n(return),Return()
* :menuselection:`Services > CTI Server > Sheets > Models`:
......
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