Commit 035cbafd authored by Etienne Lessard's avatar Etienne Lessard

call completion: add precision on simultaneous call

parent a8a5ce18
......@@ -8,8 +8,7 @@ The call completion feature (or CCSS, for Call Completion Supplementary Services
a caller to be automatically called back when a called party has become available.
#. To illustrate, let's say Alice attempts to call Bob.
#. Bob is currently on a phone call with Carol, though, so Bob rejects the call from Alice, and
Alice hears a message saying that Bob is busy.
#. Bob is currently on a phone call with Carol, though, so Bob rejects the call from Alice
#. Alice then dials \*40 to request call completion.
#. Once Bob has finished his phone call, Alice will be automatically called back by the system.
#. When she answers, Bob will be called on her behalf.
......@@ -83,8 +82,14 @@ There are four special scenarios:
Call completion will not activate
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Scenario: Alice tries to call Bob, but the call is redirected to Charlie. When activating call
completion, Alice hears that the call completion can not be activated.
It is not possible to activate call completion in the following two scenarios.
First scenario: Alice tries to call Bob, but Bob has currently reached its "simultaneous calls"
limit. When activating call completion, Alice hears that the call completion can not be activated.
.. note:: The "simultaneous calls" option is configured per user via the XiVO web interface.
Second scenario: Alice tries to call Bob, but the call is redirected to Charlie.
This occurs when Bob redirects/rejects the call with any of the following:
......
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