Hello my name is NAMESLOT.
what are you calling about
I am calling from Amazon Customer Service. We had a problem processing your order.
I was wondering why I hadn't received it
 I just need you to verify your Credit card number
Okay, tell me the number you have and I'll verify it
We have on file your visa ending in 6632. I need you to verify the whole numbers.
that is incorrect, not even close. I'll go fix it online
NAMESLOT I can fix it for you while I got you on the phone.
I do not give my credit card information out on the phone
Ok I understand can i get you to verify your billing address. 
Tell me what you have and I'll verify it
NAMESLOT I can't tell you that would not help me verify who you are.
How do I verify who you are
My name is NAMESLOT I work at ADDRSLOT
Okay, give me the customer service number there, and I'll call you back
PHONESLOT extension 232
Okay, we can hang up and I'll return the call
Ok sure but all your packages are on hold. I can fix it now for you
I only have one order waiting and I can check myself on line
I see that one order but also you have items that are Recurring delivery 
You are incorrect. I have just one order and will check it online Yes