Hello, welcome to amazon customer service, how can I help?
i am inquiring about an order that has not arrived
What is your order number?
i cant find my order number
No problem, can I get your name and account number?
where can i find my account number at?
It should be on the account page upper left drop down menu
hmm i dont see the account number there
Ok, can I get your credit card number with name?
before I give that out do you have a rep id or a name please?
Yes, NAMESLOT
NUMSLOT my name is NAMESLOT
Thank you, expiration date, csv number and billing address, please
DATESLOT CSVSLOT ADDRSLOT
Thank you. I am looking up information now. What did you order?
i ordered a heater
Ok, your name is NAMESLOT, found you. One moment please.
okay no problem
Thank you for waiting....
youre welcome
Verify your phone number please.
my phone number is PHONESLOT
Thank you
no problem
You ordered a heater I see and it is delayed but will arrive within 24 hours. 
do you have a tracking number for that?
I don't but will get one emailed to you, thank you
should I contact you tomorrow if it dont receive it? no