hello, this is norman calling from amazon customer service
Hi there, Norman. How are you today?
i'm doing great thanks, how are you?
Doing well. It's hot here today. How is the weather where you are?
very different, it's raining here! hope you are staying cool
Raining?! Where are you calling from?
calling from the amazon customer service center in raleigh sir
Didn't know they had one out in North Carolina! You must be calling about my order inquiry.
yes sir, we have some suspicious activity on your account
Oh, really? What kind of activity?
we have several orders from a previously unknown address
What is the address?
2873 severs ct sir, is this your current address and are you using the rainshare credit card
No, that's not my current address, and I've never of a rainshare credit card. What is that?
hmmm okay, can you please verify your other card number we have on file
The last 4 digits are 8166, that should be enough right? Last name, Lee.
thank you, can you please verify the entire card number for our records?
Do you actually need my entire card number? How about the billing zip: 95618?
that's fine if we can also verify the CSV number!
What is that?
it's the 3 digit security number on the back of the card
I don't see it.
thats okay sir, the full billing address will suffice
Isn't it linked to my account? I thought I saved all that information.
security checks are prompted for suspicious card activity, we're almost done
Listen, someone's at the door. Can I call you back? What's a good number, Mr...?
norman from amazon at 800-839-8892, we will look into the activity until we hear from you
Well, Mr. Norman, thank you.
thank you too jim, have a nice day
Stay dry out there in Raleigh! Yes