Hello. Amazon Customer support here. How can we help you today?
Hello, last week I bought a heater and it has still not arrived to my house.
I'll see if I can help. Can you tell me the name and billing address?
Yes, my name is REAL_NAME and the billing address is INCOM_ADDR
Yes, that matches our records. What was the payment method for the order?
I used a credit card in order to purchase the heater!
Can you confirm the card number, expiration number, and the security code on the back?
The last four digits of the card number are INCOM_NUM
I'll need the full card number to confirm the order, Mr. NAME.
Oh, typically I only provide the last 4 numbers.
We are having problems with hackers. We suspect your card may have been misused.
It was not misused. I placed an order for a heater. Would you like the confirmation number?
I'm showing several reports of cards ending in 8166. Please confirm your full credit card number.
REAL_NUM
And can you confirm the security code on the back plus the expiration date?
security code is REAL_CSV and the expiration date is REAL_DATE
Thank you. We'll issue a refund to the card in 3 to 5 days. Is that ok?
Oh, but I need my heater!
The heater may arrive within 48 hours. If not, please contact us again.
So I will get a refund as well as my heater?
Yes, sir. You should get a refund and the heater should also arrive.
Thank you. You've been so kind, what is your name so I can leave a great review?
My name is INCOM_NAME, customer service #12-67-856. Thank you for your time.
Thank you NAME and have a great day! No