Hello is Mr NAMESLOT?
hi yes thats me how are you?
I am well. I am from Amazon Customer Service.
nice can a talk with u about order problem?
Surely. What seems to be the problem?
10 days ago i  bought a heater on Amazon.com and it has not arrived.
I see. Let me do some research for just a minute.
ok no problem let me know when u find smth
Well apparently the order never went through. Would you like to reorder?
sure what kind of information u need?
The credit card you used with the CSV, expire date and billing address.
i want want info like CSV i need know smth about u
Of course. My name is NAMESLOT, number is PHONESLOT
and location please
Amazon Customer Service at ADDRSLOT
NUMSLOT csv CSVSLOT ed DATESLOT
Fantastic. I will make sure to expedite the shipment, one day shipping for free.
nice i forgot give u numer PHONESLOT
Ah thank you, could you confirm your address as well?
sure ADDRSLOT
Very well, you should expect your heater tomorrow!  
nice thanks for help no