Hi. I'm INCOM_NAME with Amazon's Distribution Center. How may I help you?
Hello NAME I'm REAL_NAME how are you today?
I'm doing very well, thank you for asking. How did you enjoy your recent Amazon purchase?
Well I'm very excited to use it, it hasnt seemed to arrive just yet
May I please have you verify a few pieces of account information to better assist you?
Yes but first can you tell me where the package was shipped to.
What is the name and billing address on the account for this order?
REAL_NAME. I forgot the address, I don't know which vacation home its for
I just need the billing address for now. Then I can verify the address of the shipment.
I can't remember. Can I call you back with it?
I can look this information up with your payment info if that's easier.
No, but I'll call you after I ask my wife. What's the best number to reach you?
Sure. It is REAL_PHONE. Thank you Mr. NAME.
the address is in INCOM_ADDR. try and see if thats enough info
Is this the City and State for the billing address, sir?
Yes it is. Where is my package right now? the tracking number wont work.
The tracking # I have on file is 2343reesr. Is this correct?
yes it is! How many days until the heater arrives?
It is being delayed due to bad weather.
Alright, So where are you calling from? I want to praise your customer service!
I am in INCOM_ADDR. Would you like a replacement sent to you sooner?
would it be at any extra charge? Yes