Hello NAME! This is INCOM_NAME from Amazon customer service, I see you have recently made a purchase and we need to make sure the information is correct.
Hello NAME, thanks for getting to me quickly. What information do you need/
We need to make sure we have the correct billing address.
Sound good, what address do you have on file? I can verify if it matches mine.
ADDR
Looks good to me, what else do you need?
Please provide the last four digits of your card to confirm the order is correct.
Just to verify you're from Amazon, can you tell me what I ordered?
Nanoleaf NL22-0003TW-9PK Light Panels Smarter Kit
Hm that doesn't seem quite right.
Perhaps the purchase was made unintentionally? If so I can cancel the order.
That could explain it, that'd be great if you cancel
No problem I just need you to confirm the name on the account and the address!
But don't you already have my name and address?
We do have it on file but we need it to be verified by you.
Sorry I'm not quite comfortable giving out that info to you
Unfortunately without verification I cannot cancel the order.
No worries, I can cancel it myself!
That works! Have a great day and thank you for shopping with Amazon!
Thanks, could I get your number in case I want to call back?
Sure it is A2780954
Oh man that's a weird phone number, what country do you live in?
We do not give out personal information, sorry :(
Oh that makes sense. How do you like working at Amazon? Yes