Hi NAME We came to know your order with Amazon.com
Yeah, I ordered a Heater and it hasn't come in yet
There was an issue with the payment So we are contacting from Amazon Payment Department
Alrighty
Can You Confirm your address?
Sure
So please mention your card number
It's all there in the account, I paid for the product with it
the payment was not reflected , otherwise your order will be cancelled
Well, you didn't tell me to confirm the last 4 digits of my card
Sir There is no details about ur payment so Please mention ur details
Can I please have your name? Your support isn't helping me fix this
This is REAL_NAME
Well, Mr. NAME, is there a hotline I can call for this or an office address?
Sure Call REAL_PHONE
Alright, and the location of the office? I'd like this rectified ASAP
REAL_ADDR
Yeah, I just checked the address and that takes me to a house, not an office.
Sir this is what our new Amazon payment service works you can trust us regarding your order
If that's true then tell me my name and case number.
Your name is NAME
And my case number? Every Support Assistant is given one when its submitted
Yes Sir according to our Payment Department your case no is 5743982
I see. Well, Norman, can I please speak to another customer service assistant? Yes