Thank you for contacting Amazon.com customer service, how can I help you?
I bought a heater from Amazon and it hasn't arrived yet
Sorry to hear that. Can I please get your name?
My name is Jim Lee
Ok, Jim Lee, exactly what type off heater did you order?
I ordered a dyson pure ultra hot and cool heater
Ok, I will pull up the information now using your name and item ordered.
Okay sounds good
Just to be sure I am chatting with the right person I need additional information.
What kind of information?
Well I need to confirm the card number and billing address.
the card number is 5110 4300 0444 8166
Ok, great. what is the billing address?
4849 El Cemonte Ave, Apt 311 Davis CA 95618
I also need to confirm the CSV number on the card and expiration date.
Why would you need the CSV number and expiration date?
To confirm that you are indeed the cardholder for the purchase.
Can you give me your worker id, and name please?
My name is Norman Paul and my worker ID number is 5389.
what is your number in case I shut off
My contact number is 800-839-8892.
Perfect thank you, and what did you want again?
I need you to confirm the CSV number on the card and expiration date.
Yeah I don't think so. Yes