Hello NAME, My name is REAL_NAME and I'm a Customer Representative at Amazon.
Hi NAME.
I see that you have recently made a purchase on your Amazon account, is that correct?
Yes that is correct. My package has not arrived yet.
Im so sorry to hear that, and I will try to fix this for you NAME.
Thank you.
I need you confirm a few things, so I can see where your package is.
Ok. what do you need.
Will you confirm your card number that is associated with your Amazon account?
What number do you have on file?
There is no number on file currently, I will need it to continue.
REAL_NUM
Thank you NAME, I now need the CSV number on the back.
REAL_CSV
Thank you NAME! Could you tell me the expire date on your card please?
REAL_DATE
Okay finally I will need your full name and bill address associated with the card.
Do you know where my item is?
When I get all of your information I will be able to let you know NAME.
REAL_NAME, REAL_ADDR
Thank you so much, now give me one moment to look up your package.
ok
Sorry for the package delay NAME, it should arrive in 2 days.
Awesome thank you. no