Hello! With whom do I have the pleasure of speaking with today? This is INCOM_NAME
Hi my name is INCOM_NAME, how are you today?
Hi Jim, I am doing great today. Thanks for asking! How about yourself?
Just hanging in there.
Wonderful. For verification purposes, can you provide your last name and full billing address?
Where are you calling from?
Sorry I failed to mention prior! This is Amazon Customer Service, regarding your last purchase
whats your full name and number in case we get disconnected?
I am REAL_NAME at REAL_PHONE, again with Amazon Customer Service.
that's great what state is that in?
We are located in INCOM_ADDR.
Where do you live in ADDR?
REAL_ADDR. Hope that clears up the confusion
whats the weather like over there today?
Overcast but warm! Would you please verify your last name and billing address for me?
I like listening to the Rolling Stones, do you?
Haha yes, I do! I'm hoping the order we're having issues with isn't Stones related!
I live next to a rooster farm, imagine how that sounds all day long.
Sounds serene, if you ask me! Anyway, NAME I hope I can assist you today.
Me, too
Great! I would love to give you further information on the reason I'm calling today
Is this about the toilet I ordered? no