Hello, may I speak to Jim Lee?
Hello, Jim Lee speaking
Hi, I'm Norman Paul calling from Amazon Customer Service
Hi Norman, How can I help you?
I understand you recently ordered something from us
Yes, I ordered a heater
There seems to be a problem with your credit card
I did nor received any notification from Amazon.com
That's why I'm calling so we can fix this
According to my understanding you should have sent me an email
We are trying for a more personal service
Ok, What do you want to know then?
First can you verify your address and phone number
I did it, any they were correct in the order
Your name on the card is listed at Jim Lee, no middle initial?
Yes, Jim Lee, no middle initial
Good, can you verify the expiration date?
I also provided the correct expiration date
I just need to check that no numbers were accidentally reversed or typed wrong
I told you, they are correct, as well as the rest of the information
I just started this job and they said I had to verify it
That is personal information, I do not think i should give it to you Yes