Good afternoon, this is NAMESLOT with the Amazon anti-fraud department. Could I speak with Mr. NAMESLOT?
Speaking. How may I help you?
I am investigating a potential fraudulant purchase on your account. Have you place a recent order?
Yes I have - I bought a heater and it has not arrived
I do apologise for the delay, this is because of an anomoly with the card details used
Oh! I haven't been defrauded have I?
 If you have a minute to confirm some details we can investigate
Yes of course, carry on.
Thank you. Could you confirm your zip code and street address for security?
Of course. It is ADDRSLOT
Thank you. To verify the card details could you confirm the CSV and expiry date?
Well - can I just be sure that you're legitimately from Amazon? May I ask your name?
Of course. My name is NAMESLOT and I am with the anti-fraud team.
That sounds legitimate. My CSV number is CSVSLOT, expiry is DATESLOT
Thank you. Finally, could you confirm the final 4 digits of the card number?
Well ... I suppose so. It is NUMSLOT. I sure hope I am not being scammed!
Thank you.Unfortunately that does not match the payment, causing the order to be held
Oh dear .. what should I do now?
I can cancel the order, or you could provide the correct number to reprocess it. 
Do you want my credit card number? I really do want the product
If you would still like to purchase th heater I can correct the details now, yes.
Okay the number is NUMSLOT
Thank you. Is this the card you used, and not the one ending 2988?
Yes sorry - turns out that was the last four digits of my phone number
Thank you. That has been updated and your heater will arrive in 2 days
Thank you very much. No