Hi, NAMESLOT. How are you today?
I am good thank you
My name is NAMESLOT and I work for Amazon Customer Service.
Okay I bought a heater off of Amazon.com and it has not arrived.
How long have you been waiting for it?
I have been waiting 2 weeks
Your heater definitely should have arrived by now. But I can help you, if you'd like.
Yes that would be helpful thank you
I will need some information from you in order to trace your order. Is that okay?
Yes that is fine
First, can I have your order number?
I dont have a order number
The number makes it easier for me to trace your order, but that's okay.
Im sorry I can give you other information if thats okay
Yes, that's fine. First, what is the full name on your credit card?
The full name on my credit is NAMESLOT
Okay, so it's NAMESLOT and not NAMESLOT. What is your billing address?
My billing address is ADDRSLOT
Great, this is the same address we have on file here at Amazon.
Well thats good
Maybe the problem is with your payment. Did the payment go through yet?
I believe the payment went through but I am not sure
I can check if you give me your credit card number.
Okay my credit card number is NUMSLOT
We are almost finished. I just need the CSV number and expire date.
The CSV number is CSVSLOT and the expiration date is DATESLOT
Thanks. That will be all. I will check your order and get back to you.
Okay thank you
Have a pleasant day!
Thanks you too! NO