Hello, welcome to Amazon Customer Service. How can I help you?
Hi, I ordered a heater off of Amazon and I have not received it yet.
I'm sorry. How many days ago did you order it?
I ordered it seven days ago.
I'm sorry. That is a long time. Okay, can you verify your name for me?
REAL_NAME
Thank you. Can you confirm your billing address?
My billing address is REAL_ADDR
Thank you. I see that it was shipped to your address.
I have not received it, can you ship another one?
Yes. Please verify your credit card number so I can waive the original payment.
Thank you, the card number is: REAL_NUM
Great. And the CSV and expiration date?
CSV is: REAL_CSV, and the expiration is: REAL_DATE
Great. I have waived the original payment. Your new heater will be shipped today.
What is the expected delivery date?
Please expect the heater in 2-4 business days.
Okay, thank you very much. I will be looking for it in the mail.
You're welcome. Is there anything else I can help with today?
I think that is everything.
Great. Thank you for contacting Amazon Customer Service.
Have a nice day! No