Good afternoon. how are you today?
Hello, I'm fine. Who is calling please?
My name is NAMESLOT from Amazon Customer Service. 
Hi NAMESLOT. What's the purpose of your call?
well I'd like to speak to NAMESLOT. is that you?
Yes, speaking.
You recently put in a purchase with Amazon.com and we are having a problem with the payment.
What kind of problem?
I think the person who put it in switched a couple of numbers on the card
I entered the card numbers and I got a confirmation of payment at the time.
Well its not working. can I get your number to verify it please?
I also got a receipt in my email for that payment, so I don't understand.
I'm not sure either. can I please get the number to verify it?
Which Amazon Customer Service location are you calling from?
ADDRSLOT
Thanks. May I have your number? I'll look up my card number and call back.
I'm afraid that isn't possible. we are just the shipping venue.
Oh. Can you hold while I go find my card?
sure
I've looked and can't find it. If you'd provide a number, I promise to call.
we can't get calls here from the outside.
I really want my ordered item. What else can we do?
without the number I can't verify it or ship the item
I'm going to have one more look. Will you hold again?
absolutely
No luck, but I looked online, and the payment went through on my card.
I don't understand it won't work from my end
I don't either. You'll have to call me back another time then.
yes sir
Thank you. Good day. Yes.