hello
Hi, I'm wondering if you can help me.
Thank you for contacting amazon
Yea, I had no choice.
How can I help you today?
I bought a heater on amazon.com and it did not arrive.
I'm so sorry to hear that. Our number one priority is our customers
Thank goodness! What do you need from me?
Yes, I need the credit card number used to make this purchase
It's NUMSLOT
Thank you. Can I also get the billing address, CSV number, and the expiration date?
Shouldn't that all be on file already since I ordered it but never recieved it?
Yes, it's part of our security to verify all that information first
Doesn't seem right but CSV is CSVSLOT.
lastly, what's the billing address?
ADDRSLOT
Thank you so much for those information
So can you help me?
Yes, I'm pulling up your information. While it's pulling up, anything else I can help with?
No
Ok, it's still pulling up
ok, I'm still here. yes