Good evening, this is Amazon Customer Support. How are you today?
im fine thank you how are you doing
Excellent, I understand you've been having trouble with the billing process?
its not so much a billing issue as it is a delivery problem of sorts.
Ah, what sort of issue?
i purchased a hearter and it has not arrived yet
Hmm, I've pulled up your account, and it says your card was declined.
my card was declined? thats not possible.
Can you send your card number, CSV and billing address so I can verify?
im sorry, what did you say your name is?
NAMESLOT, at Amazon Customer Support (turk).
incase we get disconnceted can i have your direct line? my connection is bad
Sure, you can reach me directly at PHONESLOT.
thanks are you in a call center?
Yes, the amazon call center in ADDRSLOT But back to your issue...
sorry , of course i worked at a call center before and they are intetesting to me
Very interesting places, at least. They don't look like it, but the system to the madness.
yup have you worked for amazon long?
Sort of, about 2 years. But enough about me, can you verify that information?
i dont have my card infront of me. can you access it via my account ingo
Sure, but I think it's incorrect. The card I have is *9391 with CSV 566.
yes that is wrong, can you verify the location of my hearter
It seems to still be in the warehouse due to incorrect billing info...
i received a confirmation email from you guys that included my info all correct yes