Hello there!
Hi! Where are you from?
I am in INCOM_ADDR
Oh very cool! How is the weather right now?
Its a little cloudy and a bit windy.
Cold or warm?
Its around 41 degrees. I am actually from Amazon Customer Service.
I bought a heater and it did not arrive, can you please help me?
Yes, of course. I will need some information from you.
Such as?
Your first  and last name please
What is your name first?
My name is REAL_NAME
What is your number in case we lose connection?
the number here is REAL_PHONE
Why do you need my name? Shouldn't you need my order number?
I have to look up the order with your name
REAL_NAME
Thank you Mr. Lee. Can I please have your address for security reasons
What is your address
Our address is REAL_ADDR
I think you're a scammer.
I am from Amazon Customer Service and I would love to help you.
Are you a scammer sir?
I assure you I am not a scammer
DONE Yes