Hello. How are you?
Hi, I'm ok my order has not arrived
Ok. I can help you. May i have your first and last name?
REAL_NAME
Ok. Do you have the order number and card number
Where are you calling me from please?
Amazon Customer Service team
I don't have my order number. INCOM_NUM
Okay. and could i have the expiration date and CSV number on the back.
Can you not find the order from my name?
No I cannot unfortunately. I need more information.
Where are you based?
INCOM_ADDR
I don't have the card with me. Give me a number to call back on
REAL_PHONE
And who should I ask for?
REAL_NAME
What shifts do you work?
First Shift
So what time tomorrow should I call you back?
9 AM'
PST? Yes