Hi, for security purposes may i get your name please?
Jim Lee
Thanks Jim
I was wondering if you know when the heater that I bought on Amazon will arrive?
Sure. I can help you with that. Do you have the order number for your purchase?
No, I dont have an order number..
how about the credit card number u used to make the purchase?
Can you just look it up using my name?
sure i can try. can i get your birthdate pls?
It is 10/02/1960
thanks Jim. let me just pull out your account here
ok
Can I please get the billing address as well? thanks
Yes, it is  4849 El Cemonte Ave, Apt 311, Davis, CA 95618
thanks so much
Do you know when it will arrive?
in order for me to provide that information you'll have to provide credit card info
I dont feel comfortable giving you that info.
i assure you that this chat with Amazon Customer Service is secure
Can you use my phone number?
its asking for either order # or credit card #
Ok, I will get back to you when I find the order number.
sounds good. thanks Jim. Anything else i can do for you?
That is it for now.
ok. have a good day
Thank you Yes