Hello, My name is INCOM_NAME. How may I assist you?
Hello NAME, i bought a heater on Amazon but it has yet to arrive
Can you please give me your name so I can access your account?
REAL_NAME
Hello NAME, I am sorry that you are having this problem.
Is there any information on it on your end?
Can you please confirm the credit card information that you used?
Which part of the card?
The card number, expiration date, and CSV please
I don't know if my card has a number
Did you use an amazon gift card or a credit card?
I don't know
Let me take a look here, one moment.
thank you
NAME, it seems that you did use a credit card.
okay how do I know which one?
It's the one that you used on Amazon to purchase the heater.
But which one?
The VISA card.
ah okay
Can you verify the card number, CSV, and expiration date please?
FAKE_NUM
The card number should be 16 number long. Do you have the full number?
Where will the card number be on my card? Yes