Hi, I am INCOM_NAME, with Amazon. I understand you're having issues placing your order.
Hi NAME, nice to meet you! Yes, I bought a heater on Amazon and it has not arrived yet.
Ok, Mr NAME. Could you please provide me with your card number?
Yes, the credit card number that I used for the order is REAL_NUM.
Thank you. Now the CSV number, located on the back of your card.
I don't have the card on me and I can't recall the CSV.
I need the CSV number, in order to continue, Mr. NAME.
I have my confirmation number for the heater, would that help?
No sir. I need the CSV number, along with the expiration date.
The card is at my mothers. What's your number so I can call when i get it?
It's REAL_PHONE. My name is REAL_NAME.
Thank you, and how long will you still be available?
I will be available all day, Mr. NAME. I'm here for you.
Thank you! I will call you very shortly.
Could you possibly call your mother, and have her give you the information?
My mother is wheel chair bound and it would be difficult for her to look.
I'm sorry to hear that. My mother is disabled as well.
Yes. So getting her to move would be challenging. I can provide you with my confirmation number.
I would need the CSV number and expiration date to continue, Mr. NAME.
My mother lives far. What state are you in so I can be considerate of time change.
I'm located in INCOM_ADDR. You can call 24/7.
Oh, you have busy nights! Fantastic, thank you.
You're welcome. If I may ask, why does your mother have your credit card?
I left it over on accident yesterday. Yes