Hi this is INCOM_NAME from Amazon, could I ask you a few questions?
Sure
Have you bought anything from Amazon recently?
I have. I bought a heater.
Were you satisfied with your purchase?
No it never showed up. What was your name again?
My name is REAL_NAME, would you like to return your heater?
No just upset I havent gotten it
I understand, we can reimburse you for your patience if you like.
Norman would it be possible for me to call you?
If you need reimbursement I can provide my phone number to you.
Yeah that would be great
Okay, my phone number is REAL_PHONE
Where are you from?
I'm sorry, it's against protocol to provide anymore personal information.
Just was seeing what area of the world I would be calling
Since this is a company line my phone has an 800 area code.
I see. Where is the company from?
Amazon is based in FAKE_ADDR.
Awesome! Im sure the weather is nice
It's great. Would you still like reimbursement for the heater sir?
Do you feel thats the best option? No