Hi. I am from Amazon.
Hello
I see you recently purchased an item from Amazon
Yes. That is correct.
There was an issue with your payment.
I see the charge cleared on my bank statement, so there wasn't.
On our end the wrong CSV was given by you.
Then why did it go through my bank account and clear?
All I can say is I need you to verify your CSV.
Sorry but I can't for security. Can you tell me what I entered?
I can't say for security on our end. What is your billing address?
Can I get your name address, phone number so I have it for security
What is  your billing address?  
If you give me that info I requested, I will tell you
I also need the correct spelling of your name.
Until I get that info, I cannot give any info to you
Your Amazon account may be compromised if you do not verfiy.
I think you are a scammer if you aren't willing to provide that info I asked
Because my supervisor doesn't permit it.  
I won't permit giving my info then. Sorry
I will need to put a block on further orders
I will call the Amazon customer line I have online to verify its them who called Yes