Greetings!
Hello. Can I help you?
My name is REAL_NAME and I work for Amazon Customer service.
Ah, ok. Are you calling about my heater?
Yes sir. Sorry about the delay in getting it sent out to you.
Well, any idea when it'll get here - it's a bit cold right now!
We've been having problems processing your payment information.
But it's the same credit card I always use with Amazon
Could you please verify your credit card information so we can ship out your heater.
Why don't you tell me what information you have and I'll verify it.
Name: NAME
Correct
Credit Card information: This is your time to shine
Nope. You tell me what you have and I'll verify it.
It has 16 numbers.
Very good. Any particular numbers spring to mind?
Yes the numbers 1 through 9.
If you'd like to give me the credit card number you have, I'll verify it.
FAKE_NUM
Doesn't ring a bell - have another go.
NAME I got your number.
Is NAME your real name? Perhaps I need a call-back number from you. Yes