hello, my name is norman. I am an amazon customer service rep from raleigh, nc. Where are you from?
I am from California
That is great. I used to live in california. What city?
From Kern
great. i am here to help you with your recent amazon.com purchase.
yeah so the product i bought never arrived..
i see here that your payment did not go through. what is your card number?
need to verify that you are from amazon can you tell me what is the product ?
i cannot see the product information only the failed payment
can you tell me the details you see about my order?
Billing information: Jim Lee Shipping information: Kern, California
That is wrong details sorry
you are not Jim Lee?
I am but I just realized that i put Davis instead of Kern in city field
ok so your billing address is davis, california?
yes, by the way, you never told me you name, how can i call you?
Yes my name is Norman Paul and you can reach me at 800-839-8892
is that your work number?
that is my amazon.com phone number. i am happy to help you pay for your order
one last question where did u lived in california? close to Kern?
santa barbara. please send me your card number so i can process your payment
sorry my son just woke up, I will reach to you later! thanks for the help yes