hi may name is NAMESLOT how may I help you
Hello, NAMESLOT. What are you calling me about?
I was checking to make you sure your recent amazon purchase went well
No, it has not gone well. What I ordered never arrived.
there seems to have been a problem with your payment 
What would that be?
It didn't go through 
Why is that?
the company didn't approve the payment 
Who is the company? Amazon?
no your credit card company. It appears your billing info wasn't correct
Oh, thanks for letting me know. I guess I will contact them.
i can update it for your right now 
No, thanks. I would rather go through my credit card company.
it looks like we just need a correct expiration date 
What does that have to do with my billing info?
what you entered for the order is wrong and we can't ship your item without it 
You said it was the billing info? Wouldn't that be my address and not my card?
billing info includes your address, expiration date and credit card number
Can you remind me again what I ordered NAMESLOT? It has been awhile....
You should remember if your waiting for it 
But you are looking at all my info right now. So tell me. Yes