Hello, is this NAMESLOT?
May I ask with whom I'm speaking?
This is NAMESLOT, with Amazon. 
Hello, NAMESLOT. Yes, this is NAMESLOT.
We see something strange going on with your Amazon account. Can you recall your latest purchase?
I can yes. Can I ask what you're seeing on your end?
I'm seeing a recent charge, but no listing of the item or merchant.
Interesting. I unfortunately don't have my recent order number with me at this time.
Our concern is that you and other users are receiving ""phantom charges.
Are you able to verify my information which is attached to the order?
We would need your credit card and billing info to find the reason for the charge.
I'm sorry, what department were you from again, NAMESLOT?
Amazon Customer Service, I can give you'd rather discuss over the phone.
I'm not sure why you would need my card number to verify my info.
Your card is being charged through our system, and we need to find out why.
Ok, let me get your phone number really quick.
Thank you. PHONESLOT. Again, my name is NAMESLOT.
Thank you. I'm sorry, it looks like I left my card at the office.
It happens. When you can get a hold of it, please call us.
Maybe there's another way we can look into it. What was the red flag?
Our software warns us when a processed order lacks proper invoice data.
Ok, what was the last purchase that you can see? yes