Good morning, how are you?
Freezing cold! I have been waiting for my heater to come in the mail. How are you today?
I am well. I'm sorry that your heater is delayed.
Ugh, long winter. Are you lucky enough to be in a warm state?
It is starting to warm up here in North Carolina. We had a long, cold winter also
AH North Carolina! I have a sister down in Greensboro
I am in ADDRSLOT! Anyway, I am NAMESLOT. I work for Amazon's Customer Service Department
Small world. Yeah, I'm currently not too happy with Amazon
I understand. Unfortunately your account info was lost when our system crashed
Oh, speaking of. My cell battery might die. Can I get your number incase we disconnect?
Okay. Let me make this brief. We need your credit card info to reinstate you account
Wow. So what Amazon hub crashed? I don't remember seeing that in the news.
Yes. It was national news. Let's get you back on before you cell battery shuts down.
Oh. Its about to die. What is your number, I'll call you using my landline.
The number doesn't connect directly to me. What's your landline number
Of course there is a way to reach you. I need to leave great feedback for you
I appreciate that. Getting you back online will only take a second.
Well, you called me. So can't you look up my number?
No. We were able to retrieve numbers but lost all credit card info
That seems odd. Do you have my billing info?
Only your address. The problem makes it difficult for you to speed through transactions on Amazon
My item shipped, I just haven't gotten it yet. They already billed me. Yes.