Hello, my name is Norman Paul with Amazon customer service, Have I reached Mr. Lee?
Yes, Jim lee. Who are you?
I'm with Amazon customer service. I see you've recently made a purchase with us
I did. I got a heater
I'm afraid there's been a payment issue
Okay what will you do?
I'm going to have to rerun your card/payment information before we can ship your product
do you need the info?
Yes sir can you confirm the card number used for purchasing?
I am not sure if I should give it
I understand the concern however we cannot ship your product until payment is received
what number are you calling from?
I'm calling from my work number: 800-838-8892
what location?
North Carolina, USA
I will not give out my credit card info to you
Okay sir I'm afraid I'm going to have to cancel your order
Go ahead. I will go on the site and talk to someone
You'll simply be redirected back to me
we'll see about that
I have your information on file I just need confirmation to confirm your identitiy
do you have the order number?
I cannot provide that without confirmation of your identity sir
you already had my name and you called me
Yes and I must confirm it's Jim Lee I'm speaking with
I already said my name. You are a scammer
I understand you said that's your name sir but anybody could pretend to be you
I will go now
Alright I've cancelled your order
Okay Yes