Hello. How are you today?
I'm fine, who is this?
This is INCOM_NAME from Amazon Customer Service center, I'm trying to get in contact with NAME
Speaking
Yes, I would like to inquire about your recent Amazon.com transaction.
It still hasn't arrived
Sorry to hear that. Can I have your credit card information to review the issue.
Why would you need my credit info?
With your credit card information I can refund you for shipment issues.
I can cancel it online myself
Correct however we are willing to give you an extra compensation for not supplying you the product
I would prefer store credit
We would still need your card information to transfer that to store credit. It won't take long
You should have all that information on my account
Yes but we need you to send it again to confirm
I can do that online. What is your full name?
Yes you can. My full name is REAL_NAME.
Then I'll go on Amazon and take care of it myself. Thanks
It would be a lot faster to do it right now
I prefer to do it myself. Where are you calling from?
I'm calling from INCOM_ADDR
and the phone number?
REAL_PHONE
Have you worked for Amazon long?
Yes for quite some time and I have great customer satisfactory
Well I thank you fo your time. I'll go fix this on line
Are you sure? I can do this right now and you'll have extra store credit too
No thank you
Okay. Well I can throw in an extra offer in too
No, not interested
Alright. We also have a 500 dollar gift card as well
What is the address of your office
Yes if you give my credit card information I can give you that address
Is there some reason you don't want me to have the address?
No I just want to help you
Then what is the address there
REAL_ADDR
I'm looking at my account now. I can do this myself yes