Hi
hi
I am NAMESLOT from Amazon.
hi, how can i help you?
I am calling in regards to your recent purchase on Amazon.Com.
ok
I am going through your account and order details. 
ok
Is your name NAMESLOT?
yes
How long have you been using Amazon.com?
more than a year
Are you happy about your recent purchase?
no, because i am still waiting for the product
I can help you with your order. Can you give me the product code please?
i can not remember at this time the code of the product
Ok. Give me two minutes. I will open your order using your customer number.
ok
Your credit card payment did not go through. That is why product is not shipped.
that make no senses,amazon website show everything is fine
Our system shows this reason. I can send you the screen shot
excuse me,what is your name?
NAMESLOT. You can call Amazon at PHONESLOT to check.
maybe your internet connection is failing,where you are right now? ? Yes