Hello. i am following up on your Amazon.com orders. Do you have time to help resolve the issue we have in processing?
Hello, May I ask from where you are calling from and whats my name to verify your from Amazon?
Absolutely. My name is Normal Paul and I am the manager from Customer Fulfillment.
OK and what is the problem with my order?
At the time of order there was an error in shipping charges that we need to correct.
OK....Before I give you my details could you please tell me what I ordered?
I am not authorized to provide customer name or order details, but will remove the shipping charges.
Ok and what do you need in order to remove shipping charges?
first i would need your shipping address to verify the order and cancel shipping charges
My address is 4849 El Cemonte Ave, Apt 311, Davis, CA, 95618
thank you. and your name?
Jim Lee is my name
I am having trouble with our verification system. did you use a credit card?
Yes I did but I will not give you any details about my credit card
I understand. It would be required to process the order and cancel shipping charges.OK?
Ok. But first tell me what is your name? So I can trust you
I am Normal Paul, my number is 800-839-8892. Manager of Customer Fulfillment
But that is not the number of Amazon's Customer service their number is different sir
that is a direct number. call (888) 280-4331 if you'd prefer to wait on hold.
Anyways please tell me your location and tell me what I ordered? to verify your credentials
Sure. I am at 2100 King Ct Rd., Raleigh, NC 27606.
Please tell me what did I order from amazon? to verify your credentials
Appologies, but I cannot provide customer details like that.
Your not providing any details. Just tell me what I ordered? Yes