hi my name is norman paul with amazon customer service
Hello Norman how are you today?
ok and you?
I am doing well. Could I please have your employee id number?
yes my id number is a183490
Thank you. I recently purchased a heater on Amazon, and it hasn't arrived.
that is why i have contacted you, i need to confirm your payment information
What do you require?
i need the card number used, the exipration date and CSV number please
I need to find my card and call you back. Could I have your number please?
i will also need your billing address, i can wait for you to find it
I think it may take me an hour to find. At which office are you located?
you can call me at 800-839-8892 if it will be that long
Hmm. I just googled that number, and it is linked to an insurance company.
that is odd, it is the main number for amazon customer service ask for norman paul
Which office is it? Maybe I am googling it wrong.
it is located in Raleigh NC
What is it like to work for Amazon?
it is very enjoyable, have you found your card?
No. I can't seem to find it yet but I am still trying.
ok, is there anything else i can help you with today?
Do you happen to now why my heater hasn't arrived yet? Yes