hi
Hello
what's your name?
Lee. Can I ask who is calling?
I'm Norman from Amazon Customer Service
Hi Norman. What is the purpose of this call?
It's about a purchase you did and I'm afraid there's been a technical problem
Oh how so?
Your bank refused the payment.
Oh how strange.
We need to either redo the payment by phone or cancel the order
Ok what is the number I can call?
we can do it right now if you want
Im not sure I feel comfortable doing that.
no problem. I understand. Please call 800-839-8892
Can I have your contact information for reference or if I have any other questions?
you can call the number I juust gave you
Ok, which customer service location are you at?
NC
Do you have any other information on my order?
I'm afraid I don't. But you must redo the payment withing the next 30min
you have been a great help. I would love to leave a review for your service today yes