hello my name is paul norman
Hi Paul, how can I help?
I am from amazon costumer service and I am contacting you regarding your last order
Alright, what about it?
there was a problem with the payment methood
I'm sorry, what order are you talking about?
about order number 31468/2
All right
can you please confirm your email adress and date of order
Can I take your name and number in case I need to call back about this?
sure
Go ahead
Norman Paul, 800-839-8892
And where are you based?
I am based in london amazon costumer support
Thanks
so to procces your payment I just need your new card details
Okay
can you send me card number and expiry date
I just need to grab my card
take your time
One minute
ok
Sorry I can't find it Yes