Hello
hi there
My name is FAKE_NAME and I'm with Amazon Customer Service Is this NAME?
Yes it is
There is a problem with your recent order, NAME.
What seems to be the problem?
Unfortunately, the Credit Card we have on file for you seems to be expired.
It should still be active
Perhaps the problem was on our end. Could you verify the 16 digit CC number?
Well its still active so just not sure why you need the number again?
If you could verify the number, we can check to see where the error is.
Im not sure I feel comfortable doing that, is there another way?
Handling it online may take 2 weeks. I can solve the problem now.
Who are you again?
I'm FAKE_NAME, with Amazon Customer Service.
May I speak to your manager NAME?
Certainly please hold for my supervisor.
Sounds good
Hello NAME. I am FAKE_NAME in Tier 2 support. How may I help you?
I bought a heater on Amazon.com and it still hasnt arrived
I see. I apologize for the delay.
Thats no problem
Thank you for your understanding. There seems to be an error with your payment.
My payment info seems up to date though Yes