subtitles not working

What tinyMediaManager version are you using?

I'm using tMM 5.1.8 for DSM 7. I have a subscription to tMM and a VIP subscription to Opensubtitles.com.

What is the actual behavior?

I can log in to the Opensubtitles.com website with my username and password. I see there a subtitle for a particular tv episode (Inspector Morse (1987) - s01e01 - The Dead of Jericho). I have entered the same username (not email) and password into the settings in tMM. I try to download the subs via tMM (in the contextual menu: Download/Automatically download subtitles) and tMM gives me an error: "HTML 401 could not log in to Opensubtitles.com". Opensubtitles.com support tells me that 401 is not the error they give for failed login, so tMM must be generating it.

What is the expected behavior?

A subtitle file is downloaded to the appropriate folder, and a green check appears in the appropriate spot in the tMM interface.

Steps to reproduce

As above, I suppose?

Additional

  • Please attach the log file from the day it happened

Here are the logs: tmm_logs.zip

  • Also specify some movie/show name

Inspector Morse (1987) - s01e01 - The Dead of Jericho

  • Your operating system?

DSM 7

Edited by Michael Saunders