home.md

@@ -4,6 +4,7 @@
 
 ### User FAQ
 1. [How do I get a new account on eScriptorium?](How-can-I-get-an-account-on-eScriptorium%3F)
+2. [I contacted you via the eScriptorium website: why didn't you reply?](I-contacted-you-via-the-eScriptorium-website:-why-didn't-you-reply%3F)
 
 
 ## Developer documentation